ISO 9001-2008 certification
Pioneer Engineering Industries

why "pioneer" wheels & castors

There are ample reasons why large numbers of satisfied customers are using PIONEER brand castor wheels. Some of them are :


Robust Designs, Longer Maintenance Free Life, Low Overall Cost

Our designs of wheels & castors are robust yet attractive in look. Raw materials are selected giving due consideration to the strength of material. This reduces chances of failure of wheels or castors drastically, giving extended life. This also reduces maintenance of castors & downtime of trolleys, reducing actual working cost of wheels & castors substantially. The extended working life & reduced maintenance cost offset the slightly higher initial prices of our products.


Continuous Development & Improvements, Consistent Quality

Our research & development team takes continuous efforts for developing new innovative products & improving the existing products. Rigorous procedures have been installed for inspection at all stages of production. This ensures the only consistent superior quality products are produced & despatched. We also develop custom design wheels & castors, which are not in our existing product range.


Large Variety

Wheels are manufactured in nine different types of material from 40 mm diameter to 300 mm diameter having load carrying capacities ranging from 16 Kg. to 2000 Kg. per wheel. Fixed & Swivel brackets are manufactured in five different series for different load carrying capacities. The combination of wheels of different types & brackets of different series gives a customer hundreds of options for selection as per his requirements.

 

Immediate Availability, Large Responsive Dealer Network

We maintain huge stocks of all our products in our stores. In addition, large stocks of all running items are maintained by our Authorized Dealers for immediate deliveries. Our Authorized Dealers help the customer to identify & finalize his requirement, offer very reasonable prices, make efforts to prompt deliveries & render quick after sales service, if required at any time.

 

Customer Satisfaction

We consider that it is our prime responsibility to offer excellent products to our customers at reasonable prices & within shortest delivery period. Although initial purchase price is slightly higher, the cost over a longer period is much less. We are proud to say that 90 % of our orders are repeat orders from our satisfied customers. As a matter of fact, because of all the above mentioned points once customer starts using "Pioneer" brand products, he never switches to any other brand.